Warranty Policy
Supreme Foam products are covered against eligible defects in workmanship and materials for the period stated on the product warranty card.
File Your ClaimWhat Warranty Covers
- Structural failures that qualify under the product warranty card.
- Excessive sagging or deformation beyond normal wear and tear.
- Foam splitting or cracking caused by manufacturing defects.
- Manufacturing defects in the mattress cover assembly.
What Warranty Does Not Cover
- Misuse, neglect, accidents, stains, burns, cuts, liquid damage, or unsuitable bed support.
- Normal comfort preference, minor impressions, or wear from regular use.
- Damage caused by improper storage or keeping compressed packaging on for too long.
- Claims without a stamped warranty card, invoice, or required claim details.
How Claims Are Reviewed
Warranty claims are reviewed by the claims team after required details and product photos are submitted. If approved, a claim voucher may be issued for exchange through an authorized dealer.
Keep your warranty card or invoice and claim voucher available to avoid delays.