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File Your Claim

Warranty and complaint claims should be submitted through Diamond Foam's official complaint form so the care team can review your purchase details and product photos.

Open Claim Form

Before You Start

  • Keep your stamped warranty card or purchase invoice ready.
  • Take clear photos of the mattress, affected area, warranty card, and invoice.
  • Keep the product available for inspection until the care team responds.

What Happens Next

After submission, the claims team reviews the information and contacts you with the next steps. Claim decisions depend on the warranty policy, product condition, and submitted evidence.